Shipping policy

At Hopeless Romantic, we strive to provide our customers with fast and reliable shipping. Please read our shipping policy carefully before placing your order.

  • Processing Time 
We typically process and ship orders within 3-5 business days of receiving your order. Orders placed on weekends or holidays will be processed on the following business day.

  • Shipping Options 

We offer several shipping options at checkout, including standard shipping. Shipping rates and estimated delivery times will vary depending on your location and the shipping method you choose.

  • Shipping Rates 

Shipping rates will be calculated at checkout based on the weight and destination of your order. 

  • Delivery 

We use reputable shipping carriers to deliver your order, such as USPS, FedEx, or UPS. Once your order has shipped, you will receive a tracking number via email or text message. You can use this tracking number to monitor the status of your delivery.

  • International Shipping

  • Lost or stolen packages

If your package is lost or stolen during delivery, please contact us as soon as possible. We will work with the shipping carrier to locate your package or provide a replacement or refund, as appropriate.
  • Damaged Packages 

If your package is damaged during delivery, please contact us as soon as possible. We may require photos of the damaged package and its contents in order to file a claim with the shipping carrier. We will provide a replacement or refund, as appropriate.

  • Address Changes

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that address changes may delay your shipment.

  • Shipping Restrictions

We do not ship to PO boxes or APO/FPO addresses. We also reserve the right to cancel or refuse orders for any reason, including but not limited to suspected fraud, shipping to a prohibited location, or exceeding shipping weight or size restrictions.

  • Contact Us

If you have any questions or concerns about our shipping policy, please contact us at hopelessromantic.trademark@gmail.com